Login
 

Contact Details

MAGURA Australia PTY. LTD. 

Phone: 1300 300 607

Email: shop@magura.com.au
Fax: Please scan and email any documents

 

Physical & Postal Address

28/2 Chaplin Drive
Lane Cove, NSW 2066
Australia

 Want your shop to be added to the dealer map?

Please click the link below to complete the form and send us an e-mail to get you on the map 

Email: accounts@magura.com.au 
 

 
 

 

If you have any questions, comments, or are not seeing a part that you would like to order please use this form, and we will respond as quickly as possible. 

Contact Person  *
Shop Name 
Phone 
Email Address  *
Your Inquiry  *
Please enter the verification code in the image above *
 

 
I would like to be added to the dealer map.
I am having an issue with a MAGURA product
I have a question about a product, or an order I placed

                 

FAQ - 5-YEAR LEAK PROOF GUARANTEE

 

In addition to the statutory warranty, MAGURA grants the FIRST BUYER a 5-year leak proof guarantee on brake masters, calipers and cylinders

if the brake is mounted on a bicycle as original equipment or has been purchased from a dealer as a retrofit. The guarantee is valid for five years

from the date of purchase. Registration for the 5-year leak proof guarantee is not necessary.

 

This additional guarantee does not apply if the brake components have been damaged by the following:

  • Improper use or crash damage
  • Using the brake with parts from other manufacturers, in particular, brake pads, rotors or hose

  • Changing the surface of the brake through painting, etc.

  • Any attempt to partially or completely disassemble the brake master and/or caliper and/or brake cylinder

  • Brake adaptations

  • Improper maintenance

  • Transport damage and/or loss

  • Incorrect tightening torque

 

The brake hose is expressly excluded from the guarantee!

We expressly point out that a guarantee case can only be processed if the purchase receipt received from the dealer is enclosed! Shipping and installation costs will not be reimbursed!


Before contacting us to open a warranty case please have ready

  • A copy of the customers Proof of Purchase
  • The serial number off the caliper

Once you have these two pieces of information you can eiter

 

YOUR BASKET

 
VIEW CART | CHECKOUT