Contact Details

MAGURA Australia PTY. LTD. 

Phone: 1300 300 607

Email: shop@magura.com.au
Fax: Please scan and email any documents


Physical & Postal Address

22/7 Sefton Road
Thornleigh, NSW 2120

 Want your shop to be added to the dealer map?

Please click the link below to complete the form and send us an e-mail to get you on the map 

Email: accounts@magura.com.au 



If you have any questions, comments, or are not seeing a part that you would like to order please use this form, and we will respond as quickly as possible. 

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In addition to the statutory warranty, MAGURA grants the FIRST BUYER a 5-year leak proof guarantee on brake masters, calipers and cylinders

if the brake is mounted on a bicycle as original equipment or has been purchased from a dealer as a retrofit. The guarantee is valid for five years

from the date of purchase. Registration for the 5-year leak proof guarantee is not necessary.


This additional guarantee does not apply if the brake components have been damaged by the following:

  • Improper use or crash damage
  • Using the brake with parts from other manufacturers, in particular, brake pads, rotors or hose

  • Changing the surface of the brake through painting, etc.

  • Any attempt to partially or completely disassemble the brake master and/or caliper and/or brake cylinder

  • Brake adaptations

  • Improper maintenance

  • Transport damage and/or loss

  • Incorrect tightening torque


The brake hose is expressly excluded from the guarantee!

We expressly point out that a guarantee case can only be processed if the purchase receipt received from the dealer is enclosed! Shipping and installation costs will not be reimbursed!

Before contacting us to open a warranty case please have ready

  • A copy of the customers Proof of Purchase
  • The serial number off the caliper

Once you have these two pieces of information you can eiter